Faqs

logo.jpg 

【About Wigs】

1.Q:What is the quality of Protea Hair wigs?

A:Protea Hair wigs are known for the high-quality craftsmanship and attention to detail. We strive to provide wigs that are durable, natural-looking, and comfortable to wear. Just get ready to embark on an extraordinary journey of self-discovery and beauty with Protea Hair wigs!


2.Q:Are Protea Hair wigs made with human hair or synthetic materials?

A:Protea Hair presents an extensive collection of wig options, encompassing both human hair and synthetic hair wigs. Each product listing will specify the material used so that customers can choose according to their preferences and needs.


3.Q:How do I choose the right wig size?

A:To choose the right wig size, we recommend measuring your head circumference using a measuring tape. Our website provides a size guide that will help you select the appropriate wig size based on your measurements.

Circumference: Measure around your head, starting from the front hairline, passing above your ears, and ending at the nape of your neck.

Front to Nape: Measure from your front hairline to the nape of your neck, following the contour of your head.

Ear to Ear (Forehead): Measure from the hairline directly above one ear, crossing your forehead, to the hairline directly above the other ear.

Ear to Ear (Over the Top): Measure from one ear, over the top of your head, to the equivalent point on the opposite ear.

Temple to Temple: Measure from the temple area just in front of one ear, horizontally across your forehead, to the temple area just in front of the other ear.

Once you have these measurements, compare them to the size chart provided by the wig manufacturer. Wig sizes typically fall into the following categories:

·Petite: Circumference less than 21 inches (53 cm)
·Average: Circumference between 21-22.5 inches (53-57 cm)
·Large: Circumference greater than 22.5 inches (57 cm)

Keep in mind that wig sizes may vary slightly between manufacturers, so always refer to the specific size chart provided by the brand you are purchasing from for the most accurate fit.

If you find yourself in between sizes, it is generally recommended to choose the larger size and use adjustable straps or combs inside the wig to achieve a more secure fit.

Remember, a properly fitting wig ensures comfort and a natural appearance.


4.Q:Can I customize or style a Protea Hair wig?

A:Yes, Protea Hair wigs can be customized and styled to an extent. However, follow the styling instructions provided to prevent damage to the hair fibers. And please be cautious when using heat styling tools and follow the recommended temperature settings.


5.Q:Are Protea Hair wigs suitable for individuals with sensitive scalps or medical conditions?

A:While Protea Hair wigs are thoughtfully designed to ensure optimal comfort, it is highly recommended that individuals with sensitive scalps or specific medical conditions seek the guidance of a healthcare professional prior to making a wig purchase and engaging in its usage. This is to ensure that the wig is suitable for their specific needs and to minimize any potential discomfort.


6.Q:How long can I expect a Protea Hair wig to last?

A:The lifespan of a Protea Hair wig depends on factors like care and maintenance, wear frequency, and type of wig (human hair or synthetic). On average, a well-maintained human hair wig lasts 1-3 years while a synthetic wig lasts around 6-12 months.


7.Q:Can I wear Protea Hair wigs with natural hair? / Do I need to use a wig cap?

A:It is recommended to wear a wig cap underneath Protea Hair wigs, regardless of whether you have natural hair or not. The cap securely holds your hair in place and provides a smooth foundation for a comfortable and secure fit.


8.Q:Are there any additional accessories included with the wig purchase?

A:When you buy a wig from Protea Hair, we might give you some extra stuff like wig caps or care instructions which can be different. So it's better to check the product description or contact Protea Hair directly for more info.


9.Q:Can I part my hair in different directions with a Protea Hair wig?

A:Some wigs already have a set part, while others are more versatile and give you different options for parting. This information would be mentioned in the product description or specifications for each wig.


10.Q:How do I maintain and care for my wig?

A:We sincerely provide maintenance guidance and tips to help you properly care for your wig. The page of 'Care and Maintenance' will show you more details.


11.Q:What if I'm not satisfied with my purchase?

A:Customer satisfaction is of utmost importance to us. If you are dissatisfied with your purchase in any way, please do not hesitate to contact us. We will collaborate with you to find an appropriate resolution.


12.Q:What should I do if my wig feels itchy or uncomfortable?

A:If your wig feels itchy or uncomfortable, try using a specialized wig shampoo and conditioner to soothe the scalp and hair fibers. You may also want to consider wearing a wig cap or consulting with a dermatologist for any underlying skin conditions. If the discomfort persists, you may need to adjust or replace the wig for a better fit.