Privacy Policy

At Protea Hair, we value your privacy and are committed to protecting your personal information. This policy outlines our practices for collecting and using your personal information in accordance with the following guidelines and situations:

● We properly collect credit card numbers and other personal information on pages that are protected by SSL technology.

● We do not sell user contact information.

● We do not use user personal information or images for advertising without their consent.

● Our website does not primarily focus on collecting user personal information.

● We prohibit offering free gifts or incentives except in the following circumstances:

1. When a user purchases a product
2. As part of a marketing campaign
3. When the primary purpose is not to collect user personal information

 

Further Details:

*Information We Collect

When you use our website, we may collect the following information:
Personal information, such as your name, email address, phone number, and shipping address, which you provide when placing an order or creating an account.
Usage information, such as your IP address, browser type, operating system, and pages visited, which we collect through cookies and other tracking technologies.

*How We Use Your Information We use your information to:

Process and fulfill your orders, including shipping and returns/exchanges.
Communicate with you about your orders, promotions, and other marketing materials.
Improve our website and customer experience.
Comply with applicable laws and regulations.

*How We Protect Your Information

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

*Sharing Your Information

We may share your information with third-party service providers who help us process and fulfill your orders, such as shipping carriers and payment processors. We may also share your information with law enforcement or other government authorities if required by law.

*Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us. Please contact us to exercise these rights.

*Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe we have collected personal information from your child, please contact us immediately.

*Amendments

We reserve the right to modify or update this Privacy Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes. Continued use of the site after modifications constitutes acceptance of the updated policy.

We reserve the right to update our privacy policy at any time. By using our website or services, you agree to its terms and conditions.